Family Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
Hotel · Lisbon · Lisbon District
My Story Hotel Tejo
A freshly renovated 3-star in the heart of Baixa/Chiado, steps from Rossio station and the Castle of São Jorge.
- Rating 8.9 from 6,577 reviews
- 11-minute walk to Castle of São Jorge
- Paid airport shuttle available
8.9
Great
6577 reviews
Booking.com 8.9 · 6577 reviews
About
My Story Hotel Tejo
My Story Hotel Tejo sits in Lisbon’s Baixa/Chiado district, a short walk from the Castle of São Jorge and close to Rossio train station. The 3-star property has been fully renovated, with modern rooms, soundproofing, and air conditioning throughout.
The hotel offers practical amenities for city exploring: a 24-hour reception, luggage storage, tour assistance, and a paid airport shuttle. Guests can also use the laundry and dry-cleaning services, and the on-site restaurant serves special diet menus on request.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Luggage storage
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Prime location — Guests consistently praise the hotel's central position, within walking distance of Rossio station, the Castle of São Jorge, and a large square.
- Freshly renovated rooms — The property has been recently updated, with guests noting modern decor, spacious rooms, and large walk-in showers.
- Helpful, attentive staff — Guests repeatedly mention the staff's willingness to assist, from answering queries to providing a warm welcome.
–
Worth weighing
3 to weigh- Cleanliness could be more consistent — While many guests praise cleanliness, the rating for rooms and cleanliness is the lowest at 7, suggesting some variability.
- No pets allowed — The hotel does not permit pets, which may be a limitation for travellers with animals.
- No on-site parking mentioned — Parking information is not provided, and the hotel is in a central area where parking can be scarce; guests may need to rely on public transport or car hire.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Double Room
- 1 Double bed
- Shower
- Heating
- Air conditioning
Suite Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Twin Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Services
- 24-hour reception
- Paid airport shuttle
- Luggage storage
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Car hire
- Fax/Photocopying
Room comforts
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Mini-bar
- Flat-screen TV
- Free toiletries
- Ironing facilities
- Cots
- Parquet floor
Safety & accessibility
- Lift
- Safe deposit box
- Smoke detectors
- Fire extinguishers
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.9/10 from 6,577 reviews
Booking.com · 8.9 · 6577 reviews
8.9Verified guest“Perfect base near all the main sights.”
8.9Verified guest“The rooms felt fresh and stylish, with a hairdryer, walk-in shower, and complimentary toiletries.”
8.9Verified guest“The location was unbeatable.”
8.9Verified guest“Everything was spotless.”
8.9Verified guest“A brand-new, attractive place right by Rossio station and the castle. The room was excellent with a good-sized bathroom, comfy bed, storage, and nice wooden floors. The staff were extremely helpful – a thoroughly pleasant stay.”
8.9Verified guest“We all had a great time in this nicely renovated, comfortable hotel. The room was well-appointed with good lighting, and the attentive staff made everything perfect. It’s in the center of Lisbon, close to a big square, and within walking distance of a museum and the castle.”
04 — Location
Getting around Lisbon
The property sits in Lisbon.
Baixa/Chiado: The hotel is in Lisbon’s historic downtown, close to Rossio train station and a short walk from the Castle of São Jorge. The area is packed with shops, cafés, and tram lines.
R.Condes De Monsanto 2, Lisbon, Lisbon District, 1100-159, Portugal
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 138 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 until 23:59, and check-out is until 11:00.
Does the hotel offer airport transfers?
Yes, the hotel provides a paid airport shuttle service.
Are pets allowed at the hotel?
No, pets are not allowed on the property.
Is breakfast included?
The hotel has a restaurant, and guests have praised the breakfast, but whether it's included depends on your rate.
Does the hotel have air conditioning?
Yes, all room types include air conditioning and heating.
The bottom line
My Story Hotel Tejo delivers a reliable, comfortable stay in one of Lisbon's most convenient neighbourhoods, backed by strong guest ratings and a location that makes sightseeing easy.
8.9A solid choice for travellers who prioritise location and modern comfort.
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